Privacy Policy

This policy explains how Two Of Us SG 二人世界 and its talent arm Beyond Twilight ("we", "us", "our") collect, use, disclose and protect your personal data when you visit this website, enquire with us, or book us for a wedding or event. We follow Singapore's Personal Data Protection Act 2012 (PDPA).

1. What we collect

• Contact details: your names, phone number, email address and social media handle.
• Wedding or event details: date, venue, guest numbers, budget, package interest, and how you found us.
• Planning details: your programme and flow, song requests, names of family members or helpers in charge, and any notes you share with us.
• Payment details: invoice and payment records (PayNow or bank transfer references). We do not collect or store card numbers.
• Feedback: survey answers and reviews you choose to give us.
• Photos and videos taken while we perform at your wedding or event (see section 5).

2. How we collect it

Directly from you: through our enquiry form, WhatsApp, email, Instagram or other social media messages, video calls, and your wedding planning documents. If someone refers you to us, they may pass us your name and contact number.

This website does not use advertising or analytics cookies. Our pages load fonts from Google Fonts, and our videos only load from YouTube when you press play. Those services may receive your IP address and set their own cookies under their own privacy policies.

3. Why we use it

• To reply to your enquiry, check availability and send you our packages.
• To arrange and hold discovery and finalisation calls.
• To prepare invoices, take your deposit and final payment, and keep proper business and tax records.
• To plan and deliver your wedding or event, including briefing our musicians, emcees and sound crew.
• To keep in touch with you through a WhatsApp group before your day.
• To ask for feedback and reviews afterwards, and to manage our referral thank-you programme.
• To share news or festive greetings, if you have agreed to hear from us. You can opt out at any time.

4. Who we share it with

Only with people and services that need it to help us serve you:

• Our performers and crew: freelance musicians, singers and emcees (including Beyond Twilight talents) and our sound and video crew, so they can prepare for and perform at your event.
• Your venue: the banquet manager or event team, to coordinate your programme on the day.
• Our business tools: services we use to store enquiries and bookings, hold calls, send messages, manage documents and run surveys (for example AITable, Google Workspace, Microsoft OneDrive, WhatsApp and our survey provider). Some of these store data outside Singapore. Where they do, we choose providers that protect personal data to a standard comparable to the PDPA.
• Authorities: where the law requires it.

We do not sell, rent or trade your personal data.

5. Photos and videos

We sometimes film or photograph our own performances so we can show future couples what we do. These clips may appear on our website and social media (Instagram, TikTok, YouTube, Facebook) and may include you and your guests. If you would rather we did not post content from your wedding or event, tell us at any time, before or after the day, and we will not post it, or we will take it down.

6. How long we keep it

We keep your personal data only as long as we need it for the purposes above, or as long as the law requires (for example, keeping financial records for tax purposes). After that, we delete it or make it anonymous.

7. How we protect it

We keep your data in password-protected accounts that only our team can access, and we share it with performers only for the event they are working on. No system is perfectly secure, but we take reasonable steps to prevent unauthorised access, use or loss. If a data breach is likely to harm you, we will notify you and the Personal Data Protection Commission as the PDPA requires.

8. Your choices and rights

• Access and correction: ask what personal data we hold about you, how it has been used in the past year, and ask us to correct it.
• Withdraw consent: tell us to stop using your data. If that stops us delivering a booked service, we will explain what it means before we act.
• Marketing: opt out of greetings and promotions at any time.

We will reply within 30 days. We do not charge to correct your data; for access requests we may charge a small fee to cover our costs, and we will tell you before we do.

9. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

10. Contact us